Privacy Policy & Terms of Service

Last Updated: November 10, 2026

Groomed Salons, LLC (“Groomed,” “we,” “our,” or “us”), including its operations under The Bar at Groomed, respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms of Service explains how we collect, use, and protect your information, as well as the terms governing our services and electronic communications, including SMS text messages and emails.

Privacy Policy

Information We Collect

We may collect the following information when you schedule appointments, purchase services, communicate with us, or subscribe to our communications:

• Personal information, including your name, mobile phone number, email address, and contact preferences.

• Appointment details, service history, and information related to your visits.

• Communication preferences, including consent to receive SMS messages and marketing emails.

• Payment information processed through our third-party booking and payment service providers.

• Information voluntarily submitted through our website, online booking platform, signup forms, or other communication channels.

How We Use Your Information

We may use your information to:

• Schedule, confirm, modify, and manage appointments.

• Send appointment reminders, confirmations, and service-related notifications.

• Share promotional offers, special events, announcements, and business updates with customers who have opted in.

• Respond to inquiries and provide customer support.

• Improve our services, operations, and overall customer experience.

• Process payments and secure appointments through our third-party booking and payment systems.

SMS/Text Messaging Privacy

The Bar at Groomed collects your mobile phone number when you opt in to receive text messages. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP.

Information Sharing and Third-Party Services

Groomed Salons, LLC does not sell or rent customers' personal information to third parties.

We may use trusted third-party service providers to facilitate appointment scheduling, payment processing, customer communications, and business operations. These providers may access information only as reasonably necessary to perform services on our behalf, subject to applicable confidentiality and data protection obligations.

SMS opt-in data and consent are excluded from any information-sharing arrangements and will not be shared with third parties or affiliates.

We may also disclose other personal information when required by law or when reasonably necessary to protect our legal rights.

Your Privacy Choices

You may request updates to your personal information or change your communication preferences by contacting us directly.

You may opt out of marketing text messages at any time by replying STOP to any SMS message received from The Bar at Groomed.

You may unsubscribe from marketing emails using the unsubscribe link provided in the email or by contacting us directly.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Payment information is processed through third-party booking and payment platforms using their applicable security measures. Groomed Salons, LLC does not directly store customers' full payment card information.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Terms of Service

SMS Program Terms

1. Program: The Bar at Groomed sends recurring automated marketing text messages, including promotional offers, special events, announcements, and other business-related updates, to individuals who have opted in.

2. Opt-In Consent: By providing your mobile phone number and checking the SMS consent box on our signup form, or by texting a designated opt-in keyword when available, you expressly agree to receive recurring automated marketing text messages from The Bar at Groomed. Consent is not a condition of purchase.

3. Message Frequency: Message frequency varies based on promotional campaigns, upcoming events, and business announcements.

4. Message and Data Rates: Message and data rates may apply. Please check your wireless carrier's mobile plan for details.

5. Opt-Out: Reply STOP to any message to cancel your subscription. You will receive one confirmation message and no further marketing messages from that SMS program unless you opt in again. Reply START to resubscribe, where supported.

6. Help: Reply HELP to any message for assistance, or contact us at events@thebaratgroomed.com.

7. Carrier Disclaimer: Wireless carriers are not responsible for delayed or undelivered messages.

8. Privacy Policy: For more information about how we collect, use, and protect your personal information, please review the Privacy Policy section of this page, available at https://www.groomedsalon.com/terms.

Email Communications

Customers who subscribe to marketing emails may receive information about services, promotions, events, and business updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our messages or by contacting us directly.

Transactional or service-related emails may still be sent when necessary to manage appointments, purchases, or customer inquiries.

Age Restrictions and Alcohol-Related Communications

Salon and grooming services are available to customers of all ages, subject to applicable service requirements.

Bar services, bourbon tastings, and alcohol-related promotions are strictly limited to individuals 21 years of age or older. Valid government-issued identification may be required.

Alcohol-related marketing communications will be directed only to eligible recipients in accordance with applicable laws, age-verification requirements, and messaging-platform policies.

Appointments and Payment Information

Certain appointments or services may require a valid payment method to secure a reservation. Payment information is processed through our third-party booking and payment providers.

Additional appointment, cancellation, no-show, and payment policies may apply and will be communicated through our booking platform or at the time of reservation.

Changes to This Policy

Groomed Salons, LLC reserves the right to update this Privacy Policy and Terms of Service as necessary to reflect changes in our operations, legal requirements, or communication practices.

Updates will be posted on our website with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain renewed consent.

Contact Us

For questions regarding this Privacy Policy, Terms of Service, or our communications programs, please contact:

Groomed Salons, LLC / The Bar at Groomed
19905 W Catawba Ave, Suite 108
Cornelius, NC 28115
Phone: 704-839-3451
Email: events@thebaratgroomed.com

Website: https://www.groomedsalon.com/terms